Terms and Conditions

Terms & Conditions — RARECLAIMS

Welcome to RARECLAIMS.

Before engaging our services, please take a moment to read these Terms & Conditions carefully. They govern your use of our website and your engagement with us for share recovery, IEPF claims, and related advisory services.

RARECLAIMS is an investment and share recovery consultancy [Insert registered office address]. By browsing this website or using any of the information, tools, or services we provide, you agree to be bound by these Terms & Conditions, along with our Privacy Policy.

We may update or revise these Terms at any time, at our discretion, without prior notice. It is your responsibility to review this page periodically. Continuing to use our website or services after any change is posted means you accept the revised Terms.

1. Acceptable Use of Our Website and Services

By accessing this website and its content, tools, and resources, you agree that you will:

Use them only for lawful purposes, in accordance with these Terms and all applicable laws, regulations, and standard online conduct.
Not attempt to access our systems, servers, or resources through unauthorised, automated, or unfair means, and not engage in any activity that disrupts or interferes with how our website or systems function.

When you register with us or engage our services, you may be asked to provide personal details such as your name, contact number, email address, and identity documents. You agree that any information you provide will be accurate, current, and complete.

If you are given login credentials to access any part of our services, you are responsible for keeping them confidential and for all activity that takes place under your account.

You agree not to copy, reproduce, modify, distribute, or resell any content, tools, or materials from this website without our express written permission.

You agree to be responsible for any loss, damage, or legal consequence that arises — directly or indirectly — from your unauthorised or improper use of our website or services, and such conduct may expose you to civil or criminal liability under applicable law.

User-Submitted Content

If our website includes any interactive features — such as comments, reviews, or public forums — we do not actively monitor content submitted there, and using them responsibly is your obligation. You agree not to post or submit content that:

Is unlawful, defamatory, abusive, threatening, harassing, fraudulent, or otherwise objectionable;
Infringes on someone else’s copyright, trademark, trade secret, or other proprietary rights;
Impersonates any person or entity, including our staff or representatives;
Constitutes unauthorised or unsolicited advertising.

We reserve the right to remove any content that we consider inappropriate, inaccurate, or in breach of these Terms, without liability for any resulting delay or dissatisfaction. If we remove content you’ve posted, you agree not to raise a claim against us for doing so.

By submitting content through any open or interactive feature on our site (excluding information submitted as part of your case registration, which is governed by our Privacy Policy), you grant RARECLAIMS a worldwide, royalty-free, and irrevocable licence to use, reproduce, and display that content as needed, provided it does not infringe on any third party’s rights.

Indemnity

By using our website and services, you agree to indemnify and hold RARECLAIMS, its directors, employees, and associates harmless from any losses, damages, costs, or legal expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of your account. Where we are entitled to compensation under these Terms, we may take over the defence of the relevant matter, and you agree to provide reasonable cooperation.

2. Timelines for Case Completion

Any timeline we share for completing a claim, filing, or recovery case is an estimate, not a guarantee. Actual timelines depend on factors outside our control, including processing times at companies, RTAs, the IEPF Authority, courts, and other government or regulatory bodies.

To the fullest extent permitted by law, RARECLAIMS is not liable for delays, data loss, or any direct, indirect, or consequential loss arising from the time a case takes to resolve.

3. Nature of Our Services

Our services and any information provided through our website are offered on an “as is” and “as available” basis. We do not guarantee that:

Our services will meet every expectation or specific outcome you may have in mind;
Access to our services or website will be uninterrupted, error-free, or completely secure;
Every piece of information shared through our website will be fully accurate or current;
Any technical issue with our website will be corrected immediately.

Any general guidance, information, or commentary you receive from us — written, verbal, or otherwise — outside the formal scope of an engaged service does not constitute a guarantee or warranty unless explicitly stated in a signed agreement between us.

4. Intellectual Property

All content on this website — including text, design, logos, graphics, and code — belongs to RARECLAIMS or is used under licence, and is protected under applicable copyright and trademark law.

You may not reproduce, modify, distribute, or otherwise use any part of this website’s content for commercial or public purposes without our prior written consent.

5. Limitation of Liability

Any claim you bring against RARECLAIMS in connection with our services will be limited to the amount you actually paid us for that service.

To the fullest extent permitted by law, RARECLAIMS will not be liable for any indirect, incidental, or consequential damages — including loss of data, delay, or loss of access — arising from your use of our website or services.

6. Suspension & Termination

We reserve the right to suspend or discontinue your access to our services at any time, with or without notice, where we believe there has been a violation of these Terms, involvement in unlawful activity, or conduct that is fraudulent or harmful to us or others. Where appropriate, we may also report such conduct to the relevant authorities.

7. Fees, Refunds & Cancellation

[Insert RARECLAIMS’ actual fee, refund, and cancellation policy here — e.g., whether fees are refundable, under what conditions, and how cancellations before/after work begins are handled.] Once a service has been engaged and payment made, cancellation and refund requests will be handled strictly in accordance with this policy.

8. Governing Law & Jurisdiction

These Terms, and any dispute arising from your use of our website or services, will be governed by the laws of India. [Insert RARECLAIMS’ preferred dispute resolution mechanism — e.g., arbitration under the Arbitration and Conciliation Act — and the courts that will have exclusive jurisdiction, e.g., courts of Bengaluru, Karnataka.]

9. Contact Us

If you have questions about these Terms & Conditions, please reach out to us:

RARECLAIMS Email: [Insert Contact Email] Phone: [Insert Contact Number] Address: [Insert Registered Office Address]